👋 Hi I'm Ben. This is where I rethink how jobs are defined, how work gets done, and how AI changes everything.

No hype. No consulting spiel. Just honest takes on redesigning work from the ground up.

How I work it out

This isn’t a process. It’s a practice.

WorkLuma isn’t a consultancy — it’s where I test ideas, frameworks and thought experiments for how work could be rebuilt.

Send me a thought
01

Friction Spotting

Where are organisations stuck? What parts of job architecture, systems or ways of working no longer make sense?

02

Framework Bending

I explore different lenses (like SCORE) to pressure-test how AI, automation, and human judgment can reshape work.

03

System Sketching

Sometimes I build small tools, visuals, or automations to see how ideas could work in the wild.

04

Open Looping

Everything stays open to critique and iteration — I’m not here to be right, just useful.

What I talk about

How Capability Can Align Your People and Performance Strategy

Aligning Learning with Impact

Ethical Capability Building with AI

What I think about

This isn’t a service menu — it’s a map of where my brain spends time.
Each topic is a lens I use to question how we define, assign and evolve work.

Job Architecture

Breaking down job design into its smallest parts — and rebuilding it for automation, augmentation, and agility.

Task Design & Automation

What tasks actually need a human? What can we offload, augment, or kill off entirely?

Capability Frameworks

Skills are transient. Capabilities are durable. I explore how to build frameworks that evolve with tech and strategy.

AI + Human Workflows

Where does AI stop and human judgment start? I map workflows that balance both — on purpose.

Skills Taxonomies

Most orgs treat skills like a static list. I look at how to structure, cluster, and connect them so they’re actually useful.

Role Description Design

Crafting clear, precise role descriptions that capture tasks, clarify expectations, and align jobs to strategic outcomes.

I work with the scaffolding behind the world’s job data.

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What people say about working with me

I care about doing good work. These are some kind words from people I’ve had the chance to work with.

"Mapping capabilities to our talent strategy and business goals felt overwhelming. Ben helped break it down into a logical framework, ensuring we had the right capabilities mapped to roles in place. The impact has been fantastic—this will lead to clearer career paths and stronger retention."

Graham Tanner
L&D Lead, AUSTRAC

"We’re in the process of building our capability framework at NW, and Ben has been instrumental in guiding us from the start. He’s provided valuable insights on structuring it within our Performance Learning Management System and has been a constant source of support. His passion for helping businesses maximise their framework is evident, and he’s always there when we need him."

Amandine Costanzo
Learning and Capability Lead, Nutrition Warehouse

"We recently partnered with Ben to lead the technical project delivery of a key initiative within our global workforce strategy, developing and mapping a skills taxonomy aligned to our enterprise-wide job and capability architecture. Ben's innovative and collaborative approach transformed a complex challenge into a clear, manageable solution for our 35,000+ workforce. 

By leveraging a GenAI engine, he saved 5.5 months of effort, delivering results in weeks. His expertise and the dynamic partnership drove meaningful outcomes while meeting the evolving needs of our workforce.”

Meghan O’Sullivan
Head of Future Skills and Workforce, NAB

"When we began developing our capability library, we quickly saw the risk of duplication and inconsistency across the business. Ben helped us step back and bring structure to the process. He collaborated with us to design an organisation-wide capability framework that was both practical in scale and effective in application.

What really stood out was the balance between deep expertise and innovative use of generative AI to refine the framework content once our research was complete. The result is a capability framework that feels tailored, consistent, and sustainable; something we simply wouldn’t have achieved on our own."

Alan Dale
VP Human Resources, Esquire Solutions

Frequently asked questions

Contact Ben for more info
01

Is WorkLuma a consultancy?

Nope. This isn’t a consulting firm — it’s where I think out loud, test ideas, and explore how work is changing.

02

Can I hire you?

Maybe. I take on select projects when they align with what I’m exploring and don't conflict with my other work. If that’s you, get in touch.

03

Who is this for?

Anyone wrestling with job architecture, skills taxonomies, or the impact of AI on work — from HR leaders to org designers to curious technologists.

04

What frameworks do you use?

I work with SFIA, O*NET, Lightcast, ESCO, and other taxonomies — but I bend them to fit reality, not the other way around.

05

Why the name WorkLuma?

Work = obvious. Luma = light. The goal is to bring clarity to messy, complex questions about the future of work.

Curious about the future of work? Let’s explore it together.

I don’t have all the answers — but I’m deep in the questions. If you're thinking about jobs, skills, or AI’s impact on work, I’d love to connect.

Curious about the future of work? Let’s explore it together.